How Swapo Works
Swapo is a C2C marketplace for second-hand fashion in Israel. Buy and sell clothes, shoes, and accessories easily and securely.
For Buyers
Browse
Explore thousands of second-hand fashion items from verified sellers across Israel. Filter by category, size, brand, and price.
Purchase
Pay securely with HyPay. Your payment is held safely until you confirm the item arrived in good condition.
Receive
Standard shipping straight to your door. Track your order from purchase to delivery.
Review
Rate your experience and help build trust in the community. Your feedback helps other buyers shop with confidence.
For Sellers
Open Your Shop
Create your seller profile in minutes. No subscription fees, no hidden costs. Start selling right away.
List Items
Upload photos, add details, and set your price. Create curated looks (bundles) to increase sales.
Ship
Ship via standard courier when an order comes in. We provide shipping labels and tracking.
Get Paid
Receive payment directly to your account after the buyer confirms receipt. A 10% service fee applies to each sale; listing is always free.
Shipping & Delivery
We offer reliable courier delivery to fit your needs.
Standard Shipping
Traditional courier delivery to your door. Tracked and insured for your peace of mind.
Payments & Fees
Secure transactions powered by HyPay, Israel's trusted payment platform.
Payment Security
Payments are held in escrow until the buyer confirms receipt. If there's an issue, our dispute resolution team steps in.
Seller Fees
A 10% service fee applies to each sale. No listing fees and no monthly subscription — you only pay when you sell.
Offers & Negotiation
Buyers can make offers on items and negotiate the price with sellers. Here's how it works for each side.
For Buyers
- Tap "Make Offer" on any product page to propose your price.
- Add an optional message to the seller explaining your offer.
- Wait up to 48 hours for the seller to accept, reject, or counter.
- If accepted, proceed to checkout at the agreed price.
For Sellers
- Receive a notification when a buyer makes an offer on your item.
- Review the offer amount and the buyer's message.
- Accept, reject, or send a counter-offer with your preferred price.
- When you accept an offer, other pending offers on that item are automatically rejected.
Minimum 50%
Offers must be at least 50% of the listed price to ensure fair negotiations.
48-Hour Window
Sellers have 48 hours to respond. If they don't, the offer expires automatically.
Pay Agreed Price
Once an offer is accepted, the buyer checks out at the agreed price — no surprises.
Frequently Asked Questions
How do I start selling on Swapo?
Sign up for free, complete your seller profile, and start listing items immediately. Upload photos, set your price, and publish. There are no listing fees or monthly subscriptions.
How do I buy on Swapo?
Browse items, add to cart, and check out with secure HyPay payment. Standard courier delivery brings your order to your door. Your payment is protected until you confirm receipt.
What shipping options are available?
We offer standard courier shipping to your door, with tracking and insurance included.
Is my payment secure?
Yes. All payments are processed through HyPay, a licensed Israeli payment provider. Funds are held in escrow until you confirm the item arrived as described.
What is the return policy?
If an item arrives significantly different from its description, you can open a dispute within 48 hours of delivery. Our team will review and issue a refund if the claim is valid.
What are the seller fees?
Swapo charges a 10% service fee on each sale. There are no listing fees, no monthly fees, and no hidden costs — your earnings are paid directly to your account.
How do offers work?
Buyers can tap "Make Offer" on any product to propose a price (minimum 50% of the listed price). The seller gets notified and can accept, reject, or counter. You can have one active offer per product at a time.
What happens if an offer expires?
Offers automatically expire after 48 hours if the seller doesn't respond. If the seller sends a counter-offer, the 48-hour timer resets for the buyer to respond.